Contact
At Cutiee, we believe gifting should be a joyful and hassle-free experience. Whether you have a question about a product, need help with an order, or want assistance with delivery or returns, our support team is here to help.
We are committed to providing quick, clear, and helpful responses to all customer queries.
Customer Support
If you need assistance, you can reach us through the following channels:
Email: helpcutiee@gmail.com
Legal Name: Ramesh Chandra Tripathi
Phone: +91 7518887772
Monday to Saturday: 10:00 AM – 7:00 PM (IST)
Sunday & Public Holidays: Closed
We aim to respond to all customer emails and messages within 24 to 48 business hours. During peak seasons such as Valentine’s Day, festive sales, or promotional campaigns, response times may be slightly longer due to higher inquiry volumes.
Order-Related Queries
For any issues related to:
- Order status
- Delivery updates
- Damaged or incorrect items
- Cancellation requests
- Refund or replacement inquiries
Please contact us via email or phone and include:
- Your Order ID
- Registered email or phone number
- A brief description of the issue
Providing these details helps us resolve your query faster.
Business Information
Business Name: Cutiee
Website: https://cutiee.in
Registered Address:
C/O LATE MAHABALI TIWARI, SALAHPUR,
Dhaorua, Ambedkar Nagar, Uttar Pradesh – 224159, India
Important Notes
- Cancellation requests are accepted only before dispatch.
- Issues related to damaged or incorrect items must be reported within 24 hours of delivery.
- For faster support, please use the same email or phone number used while placing the order.
Response Commitment
We value every customer and aim to:
- Provide clear and honest communication
- Resolve issues fairly and promptly
- Ensure a smooth gifting experience
Your satisfaction matters to us, and we appreciate your patience and cooperation while we assist you.